Order easily

 

> Free delivery on orders of €120 or more

1.2.3 treats you to free delivery on orders of €120 or more. No complicated processes or codes required: shipping costs are automatically reset to €0!

> Worldwide delivery

1.2.3 is there for you abroad, delivering your orders to over 53 countries by Colissimo in 3-10 working days, directly to your chosen address.

Shipping costs depend on the delivery zone.

Orders over €120 do not incur shipping fees.

Country Shipping Costs
Coliposte
Albania €19.50
Austria €15.00
Azerbaijan €25.00
Brazil €30.00
Burkina Faso €30.00
Canada €25.00
China €25.00
Cyprus €19.50
Croatia €19.50
Czech Republic €18.00
Denmark €19.50
Ecuador €30.00
Estonia €18.00
Ethiopia €25.00
Finland €19.50
Gambia €25.00
Germany €12.00
Greece €19.50
Hong Kong €25.00
Hungary €18.00
Iceland €19.50
India €30.00
Ireland €15.00
Israel €25.00
Italy €12.00
Japan €25.00
Korea(South) €25.00
Latvia €18.00
Mexico €30.00
Netherlands €12.00
New Zealand €30.00
Norway €19.50
Poland €18.00
Portugal €15.00
Romania €19.50
Serbia €19.50
Singapore €25.00
Slovakia €18.00
Slovenia €18.00
South Africa €25.00
Spain €12.00
Sweden €19.50
Taiwan €30.00
Thailand €30.00
Togo €25.00
Turkey €25.00
Uganda €25.00
Ukraine €19.50
United Kingdom €12.00
United States €25.00
Uruguay 30.00
Vietnam €30.00

For packages shipped outside the European Union (EU) customs duties or other local taxes or import duties or state taxes may be payable.
The payment of these duties and taxes are the sole responsibility of the Client, regardless of the amount.

> Secure payment

With 1.2.3, you can pay in total peace of mind. We’ve joined forces with service providers Adyen to bring you a secure payment service in line with SSL security standards. All confidential data is encrypted and sent directly via the Adyen server, not our own.

Pay using a card that’s convenient for you: Carte Bleue (debit card), Visa, Visa Electron, MasterCard American Express, and all cards accepted in countries included in our delivery zone. 1.2.3 reserves the right to refuse some payment methods following credit checks.

> Delivery in 3 to 10 days

We process orders from Monday to Friday. We prepare your order within 1 to 2 working days before handing it over to our transporter. Delivery times are those indicated by our partner, Coliposte.

Delivery times may be extended during sales or promotional periods, but we promise to do everything in our power to ensure our teams and partners meet your needs as soon as possible.

> 30 days money-back guanrantee

1.2.3 gives you the freedom to change your minds on unworn items with original labels attached, returned with their invoice or delivery slip within 30 days of the receipt of the order, including during sales or promotions periods.

Due to logistical reasons, parcels sent with the shipping company Hermes will not be accepted.

Get a refund by directly returning items ordered online by post to the following address:

Entrepot SASU UPAP
Retours Internet
Rue Louis Blériot
Zac du Parc
77290 Compans
FRANCE

Shipping costs are your responsibility, except if the return is being made due to an error on our part.

The refund request should be carried out within 5 working days of receipt of the parcel. Your bank account will be directly credited with the amount of the returned items using the secure payment partner Adyen.
In that case, a refund confirmation email will be sent.

Items returned incomplete, damaged or soiled by the customer will not be accepted.

> Questions?

Our customer service team is here to help:
  • By email: ask a question here
  • By phone on +33 (0) 809 109 123 from 9 am to 6 pm (UTC +01:00) Monday to Saturday
  • Find the answer to your questions immediately by visiting our FAQ section